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Face ID is a quite useful and convenient feature on the iPhone 11, recently 1 number of users reflected that they encountered the situation of not recognizing Face ID on iPhone 11 or the Face ID not working on their device, if you are also falling into this problem, before taking the device to the store for warranty or repair, you can refer to how to fix the iPhone 11 not recognizing Face ID below to fix it to see if it works.
Face ID has been integrated by Apple on previous predecessor product lines such as iPhone X, iPhone XR, iPhone XS or XS Max and with the latest product, iPhone 11 launched by Apple recently, is also integrated with this smart feature. Face ID biometric security technology is really an extremely convenient security feature for iPhone users and the error of not recognizing Face ID, Face ID does not work will bring a lot of inconvenience to users during use.
Summary of Ways to Fix Face ID Not Working on iPhone 11
Fix iPhone 11 not recognizing Face ID
Method 1: Turn Face ID off and on again
This is the most effective, fast and simple way that many users today apply to fix the iPhone 11 not recognizing Face ID error. To turn off / on Face ID again, you do:
Access: Settings -> Face ID & Passcode -> Proceed to enter the password on the iPhone 11 phone in use -> Proceed to disable the Face ID function by flipping the dot to the left in the iPhone Unlock line ->Restart the device -> Access the above link again and proceed to re-enable Face ID by dragging the circular dot in the iPhone Unlock function to the right.
Method 2: Add a Second Face ID
In case you have a slight change in appearance, face is different than usual, you need to add a 2nd Face ID so that your device can be recognized more easily so that you no longer encounter the error iPhone 11 does not recognize Face ID anymore. To add the 2nd Face ID, you do:
Step 1: Access Settings – > Face ID & Passcode -> Proceed to enter the password on the iPhone 11 phone in use.
Step 2: Next, scroll down and select the item: Set Up an Alternate Appearance.
Step 3: Click Get Started -> Proceed to look directly at the iPhone 11 and try to keep your face centered in the frame -> Move your head gently so that the device scans the edges of the face -> After the setup is complete, click Done to finish.
Method 3: Reset Face ID
If you try the above 2 ways and the iPhone 11 does not recognize Face ID error has not been fixed, you do not need to worry at all. Continue to try this 3rd way to fix the problem you are experiencing. You can do the following to reset Face ID on iPhone 11
Settings – > Face ID & Passcode -> Scroll down and select Resets Face ID -> Follow the usual instructions on the device to reset Face ID on iPhone 11.
Method 4: Update the software to a new version
Some errors arising on the iPhone 11 phone software are also the cause of this problem. The most effective way to fix that is to update to a new version of iOS (If available). To update the software, you operate: Settings –>General Settings ->Software Update).
Method 5: Take the device for repair
When applying the above methods, but the iPhone 11 does not recognize Face ID error has not been fixed, it is likely that your device is using a hardware failure. At this point, you need to bring the device to the phone center for warranty (If it is still valid), repair for the staff and mechanics here to advise and repair the Face ID error that you are experiencing on iPhone 11.
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